Campaign Management on WhatsApp Web

Where most teams struggle

Chats pile up faster than processes. Ownership stays implicit, history disappears when someone logs off, and the manager's question every Monday — "what's the status?" — takes hours to answer manually.

The Campaign Management workflow with WAExtension

1. Incoming chats enter a defined queue instead of a raw list.
2. Each gets an owner, a stage and a next-action date.
3. Context accumulates as tags and notes on the contact record.
4. Dashboards show what moved, what stalled and what's due today.