Automate & Convert
Visual chatbot flows, keyword bots, AI assistant & canned responses.
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Chrome Extension = Advance Whatsapp
Turn WhatsApp Web Into Your Business CRM
Manage contacts, leads, conversations, follow-ups and customer relationships directly from WhatsApp Web with WAExtension.
What is WAExtension?
WAExtension is a browser extension and SaaS platform that turns WhatsApp Web into a business CRM — adding contact records, lead stages, notes, tags, follow-up reminders, templates, team visibility, analytics, and optional AI tools directly inside your chat workspace.
Chrome Extension
No-Code Setup
CRM Tools
Automation
Analytics
ARAisha Rahman
Hi! Is the lakeside unit still available?
Yes — would a Saturday viewing suit you?
Saturday 11am works
Booked! Sending details now.
Contact
Aisha Rahman · Buyer · +1 555 …
Lead stage
Qualified → Viewing booked
Tags
portal-leadbudget-500khotNote
Prefers quiet floor; finance pre-approved.
Follow-up
Mon 10:00 — post-viewing feedback
Timeline
Enquiry → Reply → Viewing → next: offer
Why WAExtension
Everything a growing business needs around its WhatsApp conversations
Your chats stay in WhatsApp Web. WAExtension adds the business layer around them: records, structure, reminders and reporting.
Organize & Track
Kanban dashboards, contact CRM drawer, calendar & full-screen views.
Learn moreReach & Grow
Paced broadcasts, scheduled sends, webhooks, exports & validator.
Learn moreProtect & Control
Screen blur privacy, per-number licensing & local browser storage.
Learn more
How it works
Read the full installation guide
From install to first organised lead in four steps
Install the extension
Add WAExtension to Chrome or a Chromium-based browser.
Open WhatsApp Web & sign in
No separate app. The CRM panel appears inside your existing workspace.
Configure your CRM
Define stages, tags and fields that match how your team actually sells.
Start managing conversations
Attach contacts to leads, log notes, set follow-ups and move deals forward.
ARAisha Rahman
Hi! Is the lakeside unit still available?
Yes — would a Saturday viewing suit you?
Saturday 11am works
Booked! Sending details now.
Contact
Aisha Rahman · Buyer · +1 555 …
Lead stage
Qualified → Viewing booked
Tags
portal-leadbudget-500khotNote
Prefers quiet floor; finance pre-approved.
Follow-up
Mon 10:00 — post-viewing feedback
Timeline
Enquiry → Reply → Viewing → next: offer
Built for real workflows
Solutions by job to be done
Each solution combines the right features into one repeatable way of working.
Lead Management
Capture WhatsApp leads, assign owners, set stages and never let an enquiry go cold.
Learn moreSales CRM
Run a lightweight sales pipeline over WhatsApp conversations.
Learn moreCustomer Support
Organise support chats with tags, notes and reminders plus shared context.
Learn moreFollow-Up Automation
Turn manual chasing into scheduled follow-up reminders on every conversation.
Learn moreTeam Inbox
Multiple teammates, one WhatsApp number, clear ownership of every chat.
Learn moreCustomer Engagement
Keep customers informed with structured, respectful messaging workflows.
Learn moreIndustries running on WhatsApp-first sales and support
Real Estate
WhatsApp CRM workflows for property enquiries.
Industry guideEducation
WhatsApp CRM workflows for admission enquiries.
Industry guideHealthcare
WhatsApp CRM workflows for appointment requests.
Industry guideAutomotive
WhatsApp CRM workflows for test drive requests.
Industry guideTravel & Tourism
WhatsApp CRM workflows for itinerary enquiries.
Industry guideFinancial Services
WhatsApp CRM workflows for consultation requests.
Industry guideInsurance
WhatsApp CRM workflows for policy enquiries.
Industry guideE-commerce
WhatsApp CRM workflows for order enquiries.
Industry guide
Latest from the blog
Guides, playbooks and honest comparisons
Written by the WAExtension team for people who sell and support customers over chat.
WhatsApp CRM
What Is a WhatsApp CRM? A Plain-English Guide
A WhatsApp CRM combines customer relationship management - contacts, leads, stages, notes, follow-ups - with WhatsApp conversation
Lead Management
How to Manage Leads on WhatsApp Without Losing Track
Leads get lost on WhatsApp because chats are chronological, not structured. This guide covers capturing leads from chats, tagging
WhatsApp CRM
WhatsApp Web CRM for Small Business: Where to Start
A practical starter playbook for solo founders and small teams whose sales happen on WhatsApp: what to set up first, which habits
Ready to turn WhatsApp Web into your CRM?
Install WAExtension and organise your first leads in minutes. Explore the free tier before you pay anything.